Monday, December 12, 2022
Thursday, December 8, 2022
An Emergency Readiness Plan: Vital for Fire Safety and Prompt Damage Restoration
The fire damage restoration professionals at Restore-It Restoration and Cleaning know that when a fire damages a house, the experience can be very stressful for the home’s residents. Unfortunately, house fires are an all too common occurrence. A National Fire Protection Association report found that, over a five-year period, “US fire departments responded to an estimated average of 346,800 home structure fires per year.” The fact that each year hundreds of thousands of Americans will likely experience a house fire is a sobering reality. However, the good news is that homeowners can take several measures to prevent a house fire from occurring, minimize the scope of the damage should the home catch fire, safely escape from a fire, and accelerate the fire damage recovery and restoration process.
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Creating an Emergency Readiness Plan for responding to housefires
To prepare for a potential housefire, homeowners must develop an Emergency Readiness Plan tailored to the individual household. A full-orbed readiness plan will encompass relevant action steps before, during, and after a fire. The homeowner will be concerned with three main phases: fire safety before a fire, fire escape during a fire, and fire damage restoration after a fire.
Fire safety
Two of the most important fire safety and suppression tools are smoke detectors and fire extinguishers. Early warning devices, such as smoke detectors, are essential fire prevention and readiness tools that can avoid disaster and save lives. Do not underestimate the value that even a few minutes of warning can provide to help the family address the fire or evacuate the home safely.
For small fires, fire extinguishers provide a way to put out the fire and bring the situation under control. To ensure the unit is charged, use the test button or gauge on the device. A damaged or low-pressure extinguisher must be replaced or serviced by a professional. Many house fires are caused by cooking, so keep a fire extinguisher in the kitchen.
Fire escape plan
The National Fire Protection Association offers the following warnings and advice about escaping from house fires: “Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the smoke alarm sounds. A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors.”
When formulating a fire escape plan, pay special consideration to the concerns of infants and young children, older family members, and loved ones with mobility limitations. Designate one or two people to aid these individuals during fire drills and an actual house fire.
In homes with multiple floors, consider purchasing fire escape ladders. Before using an escape ladder in an emergency, read the usage instructions carefully. Also, practice deploying the ladder from the safety of a first-floor window. Escape ladders should be stored near windows and should be easily accessible.
Fire damage restoration
If the homeowner has not considered the damage restoration and cleaning process in the Emergency Readiness Plan, unnecessary stress can arise in the aftermath of a housefire as the household scrambles to identify, vet, and secure the services of a reputable, qualified, and dependable fire damage restoration company. The best time to choose a damage restoration provider is before a fire starts. Prequalification can help reduce stress and anxiety and provide a clear path forward after fire damage.
A house fire is a complex disaster and often involves water damage and mold damage in addition to fire and smoke damage. Choose a full-service restoration company that offers a wide menu of services, including smoke odor removal and soot removal, to address the issues and restore life to normal.
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Tuesday, November 8, 2022
Monday, October 31, 2022
Dispelling Misconceptions about Content Cleaning and Insurance
Restore-it Restoration and Cleaning offers content cleaning and restoration services that El Dorado residents can trust. A fire damage disaster, catastrophic water damage, or storm damage disaster can affect most or all the contents of a home or business. Fire damage may be minimal, but the smoke and soot damage may impact every surface, including walls, ceilings, countertops, flooring, appliances, furniture, upholstery, electronics, artwork, books, personal documents, and clothing. The HVAC system and ductwork may need extensive cleaning, restoration, or replacement.
Homeowners often operate on inaccurate assumptions that can be financially devastating if acted upon. A widely held misconception is that water or fire-damaged contents cannot be restored but must be replaced. Some homeowners think replacement is the first option and assume that replacement is automatic. In contrast, homeowners believe they have the option to cash out without input from the insurance carrier. When a homeowner takes action without first consulting the policy and the agent, a financial disaster may occur. Premature action on the part of the homeowner can result in higher claim costs, negative customer service complaints, and possible loss of customers.

Misconception #1: It is preferable to purchase new items than to restore the original contents.
Some homeowners are willing and eager to spend the time and effort to search out replacement items for what was lost or damaged in a property damage disaster. However, a shopping trip of that magnitude requires time, and the chore of finding a replacement for every piece of clothing and furniture can be daunting.
Also, some items cannot truly be replaced. Insurance industry experts at Claims Journal explain: “Soft contents tend to hold more sentimental value than any other content category because they are often seasonal, purchased for a special occasion, gifted, or hold a special meaning. A homeowner may have an outfit worn to a daughter’s wedding or other memorable events, a flag symbolizing military service, or a quilt that grandma hand-stitched. These sentimental items are often irreplaceable.”
These items may be original, unique, rare, and irreplaceable because of what they are and the intrinsic and economic value they hold. In these cases, restoration is well worth the effort.
Misconception #2: Attempts to restore an item are not necessary for a replacement to be approved.
The replacement does not depend on a determination from the policyholder; instead, efforts to restore the item must come first. Restoration may be waived under two circumstances:
- The contents have sustained structural damage.
- A restoration professional has determined that the contents cannot be salvaged.
Cost savings are a benefit to the homeowner. The typical homeowner, and some carriers, are unaware that there is no charge if the efforts to clean an item fail. The homeowner is not at risk if restoration is unsuccessful or incomplete.
The homeowner has much to gain when cleanup and restoration are successful. Restoration costs are consistently less expensive than replacement costs and usually total about 15 to 25 percent of an item’s value.
Regrettably, many homeowners are underinsured with regard to content coverage. They may have failed to increase the limits of the coverage, or they may have decided to settle for less coverage to reduce monthly policy payments. Everything is fine until a loss occurs. At that point, the policy limitations can be devastating. Since restoration is much less expensive than replacement, some of the difference can be recouped by choosing to restore the damaged items.
Misconception #3: It is a good idea to cash out a content claim rather than wait on restoration.
Sometimes a homeowner may decide to accept a cash settlement from the carrier instead of waiting for the restoration to be completed. This cash-out of the claim does not enable a homeowner to cover the replacement costs of the damaged items. In too many cases, the homeowner underestimates the replacement cost, making the cash settlement look enticing. Unfortunately, the insufficient cash-out amount may only become apparent when the home’s contents need to be replaced but the money has run out. The resulting frustration is often vented on by the insurance carrier or the insurance agent.
The homeowner can avoid the traps associated with these misconceptions by taking the following steps:
- Accurately estimate the full replacement cost of the damaged items.
- Wait on the insurance company to evaluate the extent of the contents damage and present its breakdown of what items the company will seek to restore and what items will be immediately replaced.
- Obtain a guaranteed cash-out amount from the insurance carrier.
- Evaluate and compare each option.
- Choose the one that best meets the needs of the situation.
The Restore-it Restoration and Cleaning team is certified, skilled, and experienced in content cleaning. Utilizing industry-standard equipment, techniques, and cleaning products, the content cleaning and damage restoration specialists can restore most items to their original, pre-damage condition, saving potentially thousands of dollars for the customer or insurance company. Fast, thorough, and professional, Restore-it Restoration and Cleaning is a top choice for content cleaning services in El Dorado, AR.

Monday, October 10, 2022
Monday, September 19, 2022
Dealing With Burst Pipe Water Damage at Businesses in El Dorado, AR
Restore-It Restoration and Cleaning is dedicated to getting a business up and running as soon as possible after a burst pipe water damage disaster. Water pipes in a commercial setting are often under a wide range of stresses that can lead to a catastrophic failure of the body of the pipe, at joints, and where valves are located. Aging, negligence, accidents, vandalism, and other issues factor into the equation that adds up to a burst pipe in an El Dorado, AR, business. Once a pipe bursts, thousands of gallons of water can flood the office floor, the production area, or the warehouse.
Outlined below are six common reasons why pipes burst in a commercial setting, resulting in extensive water damage and loss if not quickly detected.
#1. Improper installation
One of the leading causes of burst water pipes is improper installation. Areas of weakness are created when pipes of two different materials, such as copper and plastic, are improperly joined. Using the wrong types of cleaners and cement when joining pipes can lead to serious water damage in the future. The installation of water pipes in such a way that undue stress is exerted on joints sets up conditions that can lead to a burst water pipe.
#2. Pressure buildup in the water pipes
A rise in water pressure in a water pipe is one of the most common causes of pipe ruptures. Often a result of clogging, the increase in water pressure continues to build as only a minimal amount of water flows through the pipe beyond the clog. The pressure will continue to increase until the pipe bursts and the pressure is relieved.
If a faucet yields only a trickle of water when the tap is wide open, the issue may be a blockage somewhere in the line. The water release will most likely occur at a point where the pipe or a joint is compromised.
#3. Frigid weather
On February 16, 2021, much of Arkansas experienced sub-zero temperatures. Fayetteville, AR, saw a record-breaking temperature of -20 degrees Fahrenheit. The ferocious cold snap lasted for days, and thousands of people and businesses experienced both frozen and burst pipes.
Water can expand in volume by as much as nine percent and exert pressures over 14,000 psi. As long as the pipes can withstand the increase in volume and pressure, no catastrophe will occur.
A layer of insulation will prevent most pipes from freezing. Allowing water to trickle from faucets will also help avoid freezing since flowing water has a lower freeze point.
#4. Exposure to elements and other activities
Not all water pipes are buried underground. Some pipes, due to the commercial application, are exposed to the elements. Pipes for fire sprinkler systems, industrial manufacturing processes, or other applications often run along the ceiling. During cold weather, these pipes can freeze. Direct sunlight can degrade plastic pipes. When pipes corrode and crack, they are more likely to fail. Exposed pipes are vulnerable to impact damage from equipment such as forklifts, dollies, and mechanical lifts. Insulation can protect pipes from the harmful rays of the sun and harsh temperatures. Proper signage identifying exposed water pipes can increase awareness and reduce damage from human error or accidents.
#5. Pipes manufactured with inferior grade materials
Defective pipes are a liability from the moment they are installed. Careful inspection of pipes during the installation process can result in faulty materials being spotted and discarded. Some of the issues may be directly related to inferior materials. Also, pipes may have been damaged during shipping or while in storage awaiting installation. A water damage disaster can be averted simply by visually examining each pipe before it is installed.
#6. Hairline fractures in pipes
Hairline fractures create future problems. Over time, the fracture lines enlarge until a catastrophic failure occurs. A close inspection at installation and a pressure test can reveal leaks before water is released into the pipes.
When burst pipes cause extensive water damage in a commercial environment, the business is faced with the cost of cleanup and restoration. The company must also weather the loss of revenue from the disruption of business operations. Regular maintenance and preventive measures are the best approaches to avoiding a water damage disaster from a burst pipe.
What to do when disaster strikes
When a water damage disaster occurs in a business setting, the immediate goal is to clean up the water, restore any damage, and resume normal business operations as soon as possible. The temptation is to utilize employees to do the cleanup. However, the lack of equipment, training and PPG puts employees at risk and exposes the employer to potential litigation if any personal injury occurs.
The team at Restore-It Restoration and Cleaning is well-equipped, thoroughly trained, and efficient. Restore-It Restoration and Cleaning complete the job promptly, allowing the business to resume normal operations as soon as possible.
Monday, August 29, 2022
Why Is There Water in the Kitchen? Identifying Common Sources of Water Damage
Restore-It Restoration and Cleaning provides water damage cleanup and restoration services 24/7, 365 days a year. This round-the-clock service from the team of professionals at Restore-It is always appreciated and highly valued by their customers, especially when a disaster such as a burst pipe water damage disrupts activities in the kitchen.
The Kitchen: A Hub of Water Damage Hazards
El Dorado, AR, kitchens are dotted with multiple water damage hazards. A recipe boiling on the stovetop for a prolonged time, a spill during cooking and cleaning, puddled water on the floor and countertop, or a leak under the sink can develop into a water damage issue. Below is a closer look at some of the most common causes of water damage in the kitchen and what can be done to prevent them.
1. The Refrigerator
The silent giant in the kitchen is the refrigerator. The water supply line to the ice maker and water dispenser increases the risk of a water damage disaster. A broken line can spill several gallons of water per minute onto the floor. Be very careful when moving the appliance to prevent the tubing from crimping, cracking, breaking, or coming loose.
2. The Kitchen Sink
One of the most important workstations in the kitchen is the kitchen sink. The risk hazard for water damage is elevated because of the faucet, sinks, and sprayer. Maintenance and prevention are crucial to avoid damage, especially burst pipe water damage. A well-designed and properly installed backsplash will contain the water in the sink area. Pay close attention to the puddling of water in the sink work area. Frequently take a dry towel or cloth and wipe up excess moisture that collects around the edges of the sink, around the faucet, and beneath the backsplash. To avoid water damage and to prevent the spread of bacteria and germs such as salmonella, keep the kitchen counters clean. The use of a non-toxic all-purpose cleaner will promote a sanitary cooking space.
A leaky sink faucet is a common source of water damage in the kitchen. O-rings, washers, and gaskets ensure the system works flawlessly. Time is the enemy of the faucet; the components wear out or degrade over time, even if usage is minimal. The sink sprayer can also contribute to water damage. Sprayer nozzle and hose connections can spring a leak when subjected to the rigorous use or the play of small children. Damage can occur both above and below the counter. The water released under the counter can cause the most damage because it goes unnoticed. To prevent water damage, inspect the faucet, connections, and sprayer by looking and by feeling around for water leaks. A quick repair can prevent serious water damage.
3. The Garbage Disposal
One of the most appreciated kitchen conveniences is the garbage disposal tucked invisibly under the sink. The gadget is not without its potential water hazards. The points of greatest vulnerability are where the unit connects to the sink above and the drain below. The deafening roar of the garbage disposal attests to its dynamic power. The intense vibrations from its operation can result in leaks at connection points with the sink, drain, and dishwasher. The garbage disposal gives and takes a beating. Its lifespan is relatively short, and frequent inspections can help avoid leaks and water damage.
4. Dishwasher
One of the most beloved and appreciated kitchen appliances is the faithful dishwasher. If not well maintained, this time-saver can spill water onto the floor, and leaks can occur at the door or underneath the unit. Some leaks are due to wear and tear over time. However, some spills and leaks are due to human error. The use of too much soap or the wrong soap can be disastrous. A dishwasher that is overloaded or improperly loaded can malfunction, resulting in extensive water damage in the kitchen.
Loose connections, cracked hoses, or gasket failure may account for leaks under the dishwasher. These overt, or hidden, leaks can go for prolonged periods before eventually being discovered. A musty smell, warping flooring, or water seeping out from under the unit may indicate that the dishwasher has suffered mechanical failure.
Water damage is not always avoidable, even with the proper maintenance of kitchen appliances. Any water damage disaster is disruptive, inconvenient, and stressful. A 24/7/365 response can avoid unnecessary and expensive advanced secondary damage. The team of professionals at Restore-It Restoration and Cleaning is IICRC-certified and ready to provide restoration and cleaning services to El Dorado and the surrounding areas.
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